Business Improvement Courses

Business Improvement Courses

In addition to the training and knowledge transfer content within

our business improvement programmes, we also deliver a number

of courses both inside organisations and on external one-day

courses where individuals are welcome.

We are currently running the following external courses:

(Click course button for more information)

enquiries@c4mbd.com

Business Improvement

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Act members

The Centre for Management and Business Development (c4mbd) LLP

Company number OC359840 Registered as a Limited Liability Partnership in England & Wales. Registered office; Sunburst House, Elliott Road, Bournemouth. Dorset. BH11 8JP

Tel: 01202 835123

Web:

Email:

c4mbd

Sunburst House

Elliott Road

Bournemouth

Dorset

BH11 8JP

Guerrilla Training

enquiries@c4mbd.com

The Centre for Management & Business Development (c4mbd)

Decision making for Business Improvement

09.00

Registration, Tea Coffee

09.30

Welcome, Induction & Housekeeping

10.00

Session 1 - The business of solving problems

Analysis |

Defining problems | Advantages & disadvantages | Gathering

intelligence & information | Identifying possible causes & solutions |

Working & testing solutions | Making the decisions | Monitoring the

results

11.00

Break, Tea, Coffee & Pastries

11.30

Session 2 - Making rational decisions

Analysis | Define decisions to be made | Establishing & classifying

objectives | Classify the Objectives | Define the ‘wants’ & ‘musts’ |

Generating, testing and applying alternatives | Applying Alternatives to

the Requirements | Weighting & Scoring | Provisional and final decisions

12.45

Lunch

13.30

Session 3 - Decision making tools

Cost benefit analysis | Fishbone analysis/Ishikawa/Cause & Effect | Flow

charts | Force field analysis | Paired comparison | Pareto principle | Six

thinking hats | SWOT analysis

14.30

Break

15.00

Session 4 - Open systems thinking

Exploring the problem(s) | Define the system | Building models from your

definitions | Compare the models with the real world | Identifying possible

actions | Implementing the selected action(s) | Repeat cycling for

continuous improvement

16.00

Mop-up, Summaries, future resources & downloads

16.30

Closure, Tea/Coffee & Informal Networking

Cost:

£99.00 Including refreshments & lunch, complimentary

e-book, access to future resources and CPD certification.

Where: Sunburst House, Elliott Road, Bournemouth

Date:

3rd November 2011